Web privacy policy



Within the framework of compliance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data and by which Directive 95/46 / CE (General Data Protection Regulation) is repealed and in accordance with Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of rights digital, FERALA URBAN DEVELOPMENT SL (hereinafter FERALA SUITES GRANADA) informs the users of their apartments through this document of the use and treatment of the personal data that they provide or will provide to stay in our apartments and of the data protection policy that will be applied to said data .



Reservations and Check-in online or in the accommodation, contact forms, social networks, external reservation platforms, contact through instant messaging applications and traditional means of communication such as email, postal or telephone. The personal data collected will be deposited and incorporated into treatments for which FERALA SUITES GRANADA is responsible.

The purpose of the processing of these data will be the management of the data received through the indicated channels, for the treatment of the same to the requests requested by the user, inclusion in the contact agenda, reservation management, requests for services during your stay and sending electronic communications through the means enabled for this purpose. You are informed that this data will be managed in an automated way for the administration, expansion and improvement of our activity as well as for technical and commercial purposes on the services offered, taking into account the possible hosting of data in cloud computing services in accordance with the RGPD . In any case, the data collected and processed are only the basic ones for the purposes indicated above.

The user is responsible for the veracity of their data, agreeing not to enter false data and to rectify them if necessary; FERALA SUITES GRANADA makes all the means available to the user so that they can proceed to modify their data through the means designated on our website. The user declares that when he does not enter his personal data but that of a third party, he is authorized by the third party to enter it. In the same way, users give their consent for us to integrate them into our platforms, App and other software specific to the object.


The data provided by users may be transferred to different providers, service providers, State Security Forces and Bodies and the rest of public and private entities related to us, always within the established legal terms, by legal imperative and / or for your correct attention.


FERALA SUITES GRANADA will be exonerated of responsibility in the event that the request for a sample or data correction is made from the email address that you have provided us through the web forms, since in that case it will be presumed that it is the user who performs it.


The fields with an asterisk (*) are those that require a mandatory response. If they are not covered, the consequence is the inability to send the request for information. The data that is collected or generated will be processed, deposited and incorporated into treatments for which FERALA SUITES GRANADA is responsible.

By sending their contact, location and identification information, the user expressly authorizes FERALA SUITES GRANADA to process their personal data, insofar as they are necessary for the management of reservations and their subsequent stay in our accommodations, as well as well as for the fulfillment and maintenance of the existing relationships, where appropriate, between the parties.

En caso de transferencias internacionales de datos a entidades extranjeras fuera del Espacio Económico Europeo, se harán a países con nivel adecuado y, en todo caso, estarán amparadas por el Reglamento Europeo de Protección de Datos o por los acuerdos de privacidad vigentes.

FERALA SUITES GRANADA pone a disposición de las personas usuarias todos los medios para que puedan proceder a la modificación de sus datos mediante los medios de contacto designados en nuestros soportes informativos.


The user has the right to request and obtain free information about their personal data subjected to treatment, their origin and the communications that may affect them. Users can send a written communication to the address; Calle Coche de San Matías 9, 1ºA, 18009 in Granada or to the email address: legal@ferala.es , including in both cases a photocopy of your ID or other similar identification document, to request the exercise of the rights of access, rectification, deletion, oblivion, portability, limitation to treatment, cancellation and opposition. You can also file a claim directly with the Control Authority at www.agpd.es , if you consider your rights violated.


Given the nature of this our activity, by making a reservation, completing and sending the information for registration, the user requests and consents legitimately and / or expressly contact and sending by any means, including electronic ones, of information on services and activities related to your stay at FERALA SUITES GRANADA and third parties with whom you establish collaboration links, authorizing them to send you the information that best suits your specific needs. These communications may be made even at the termination, where appropriate, of the professional relationship with FERALA SUITES GRANADA to the extent that the user has not expressed opposition to this treatment by the means made available, according to Law 34/2002 on Services of the Information Society and Electronic Commerce.

Regarding the purposes of commercial processing authorized by you, you have the right to withdraw consent at any time, without affecting the legality of the processing based on consent prior to withdrawal, by sending a previous email with the subject BAJA, at the terms indicated here.


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